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RULINGS OF THE
ADVERTISING REGULATORY BOARD

We have developed a suite of AI-assisted tools for optimal searching of the Rulings database.

Welcome to

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our AI Chatbot!

We realised that users wanted additional information, often framed in multi-factorial searches and analyses. To this end we developed our own AI-assisted chatbot for your convenience.

Our new chatbot - named ARBIE - is a powerful tool that allows the user to find rulings which match specific search parameters, keywords, filters and rules. In addition, you can request ARBIE to provide complex analyses of particular rulings or a broader interpretation and application of the ARB's advertising codes.

ARBIE can interrogate the Rulings database across multiple, relational criteria and the chatbot welcomes follow-up questions and requests. But let ARBIE speak for himself...

Hello from ARBIE. I am the ARB's new AI assistant.

My role is to help you search and understand ARB rulings by accessing real-time data from the ARB rulings database.

More specifically, I will search through ARB rulings and find rulings by advertiser, complainant, topic, legal principle, status or decision date.

I can provide detailed explanations of specific rulings, identify similar rulings or precedents based on legal principles or topics.

If required, I will explain regulatory decisions and compliance matters and help users understand legal principles as they relate to the ARB Code of Advertising Practice.

What I
cannot do is offer legal advice. I invite you to post your prompts (queries) in the form below.

This AI-assisted chatbot is provided 'as is' for informational purposes. The Advertising Regulatory Board does not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability arising from reliance placed on this content. By using this service, you agree to these terms.

A separate AI agent also provides a convenient, easy-to-read synopsis or précis of rulings. You will find this feature in the Rulings Tables below. Users should note that the synopses are AI-generated and therefore have not undergone vetting by an ARB consultant. However, they are informed by factual information from the written rulings. We encourage users to read a ruling in full.

2026 RULINGS

The Rulings databases may sometimes take time to load. This is due to your browser downloading the substantial number of cases to the page and the generating of the synopses by the AI engine. If the screen loads the data slowly, it will help if you refresh the page.

CONTACT US

We're working on a hybrid model and we're all in the office at different times.

Block 4, Albury Office Park
1 Magalieszicht Avenue
Dunkeld West
Johannesburg South Africa
+27 (0)11 593 3104
info@arb.org.za

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